Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
What services do you offer?
We offer a comprehensive range of digital services including web design, development, digital marketing, social media management, e-commerce solutions, and ongoing technical support.
Do you only work with businesses in Midland?
While we specialize in serving the Midland area, we have many happy clients from surrounding regions and across Canada as well. Our local expertise combined with our digital skills allows us to serve clients effectively regardless of location.
How long does it typically take to complete a website?
The timeline can vary depending on the complexity of the project. A simple website might take 2-4 weeks, while a more complex e-commerce site could take 4-6 weeks. We’ll provide a more accurate timeline during our initial consultation.
Absolutely! All our websites are designed with a mobile-first approach, ensuring they look great and function perfectly on all devices, from smartphones to desktops.
Yes, we offer website redesign services. We’ll work with you to understand what’s working with your current site and what needs improvement to create an updated, more effective online presence.
Yes, we offer reliable and secure hosting solutions for the websites we build. We can also help you choose and set up a hosting solution if you prefer to manage it yourself.
Definitely! We have extensive experience in creating e-commerce websites. We can help you set up your product catalog, implement secure payment gateways, and ensure a smooth shopping experience for your customers.
Yes, we provide SEO (Search Engine Optimization) services to help improve your website’s visibility in search engine results. This is typically part of our web development process, but we also offer it as a standalone service.
We offer ongoing support and maintenance packages to ensure your website remains secure, up-to-date, and performing optimally. This includes regular updates, security checks, and technical support.
We aim to respond to all support requests within 24 hours during business days. For urgent issues, we have an expedited response process.
Yes, we consider backups a critical part of our web maintenance services. We perform regular backups of your website’s files and database. These backups are stored securely off-site, ensuring that your data can be quickly restored in case of any issues. The frequency of backups can be tailored to your specific needs and the nature of your website.
Still have a question?
If you have any questions that aren’t addressed here, please don’t hesitate to reach out. We’re always happy to help!